Megabus says smart workshops are ditching standalone EFTPOS terminals

In the modern workshop, efficiency does not just happen on the workshop floor, it extends all the way to the front desk.
While technicians focus on diagnostics, repairs, and customer service, the payment process often gets overlooked. Yet, this final step in the customer journey can leave a lasting impression.
For many workshops, traditional EFTPOS systems operate separately from their management software.
That means manual keying of amounts, reconciliation headaches at the end of the day, and occasional mismatches that chew up valuable time.
What seems like a small inefficiency, repeated across dozens of transactions, quickly adds up, and this is where integrated EFTPOS comes into its own.
By connecting directly with the workshop’s management system, payments flow seamlessly, where transactions are pushed straight from the invoice to the terminal, reducing human error and saving minutes on every job. Reconciliation becomes a two-click task, not an after-hours slog.
Just as importantly, integration improves the customer experience. This means no more double-handling, no awkward pauses while amounts are re-entered, and no risk of the wrong figure being keyed in.
Instead the payment process feels professional, fast, and reliable, leaving customers with the right impression as they drive away.
In a competitive industry where time is money, integrated EFTPOS is not just a convenience; it is a necessity. Workshops that embrace it can free up staff to focus on customers and cars, rather than paperwork and processes.
It is a quiet shift, but one that makes a real difference to productivity and professionalism. Because sometimes, the smoothest repairs are not under the bonnet, they are at the counter, says Megabus.

For more information, visit www.megabus.com.au