Matthew Douglass has been appointed to the role

Repairify Australia has announced the appointment of Matthew Douglass as General Manager, effective 1 September 2025.
Matthew will lead Repairify’s continued growth across Australia and New Zealand, driving sales momentum, strengthening partnerships, and expanding the company’s world-leading remote diagnostic and calibration services.
Matthew brings more than 30 years of experience in automotive diagnostics and engineering across the UK and Australia.
His career began in the early 1990s as an apprentice technician, where he quickly developed expertise in emerging vehicle technologies and diagnostics.
He went on to hold technical and engineering roles with vehicle manufacturers, covering everything from production line support to customer aftersales and quality engineering problem-solving.
In the aftermarket sector, Matthew has built a strong track record in technical sales, customer support, and product development.
Most recently, he was Head of Tools and Equipment at CoolDrive Auto Parts, where he developed a strategic approach to enhance their diagnostic tools and capital equipment offering.
His deep technical expertise, combined with strong commercial leadership, positions him to accelerate Repairify’s market presence.
“General repair shops, auto electricians and collision repairers require diagnostic tools with broad vehicle coverage – particularly in Australia and New Zealand where the number of brands on the road is greater than in many other countries,” Repairify Australia General Manager, Matthew Douglass, said.
“The Repairify solution is unique: a single diagnostic platform supported by remote services to handle functions a workshop cannot complete alone.
“Coupled with our highly trained technicians who provide hands-on support, it’s like having an expert team on call in your own workshop. That’s a winning solution.”
Repairify Australia says it continues to deliver a complete product and service offering for the market, including the All-In-One device, ADAS calibration equipment, and remote services.
Under Matthew’s leadership, the team of factory-trained technicians will support workshops in keeping complex jobs in-house, completing repairs efficiently and to OE standards.
“We are delighted to welcome Matt to Repairify,” Repairify Inc Managing Director (International), Philip Peace, said.
“As one of Australia’s leading diagnostics professionals, Matt brings a balance of technical expertise and commercial acumen, and we are confident he will build on the strong foundations already established in Australia.
“His focus will be on strengthening our thought leadership position and supporting growth by working closely with customers across collision, glass, and mechanical workshops.
“Matt will ensure our proposition is clearly understood and that it remains straightforward and effective for customers to work with us.
“With Repairify’s patented technology driving the expansion of our remote services, Matt will play a key role in facilitating further growth in the Australian market.”
Repairify thanked outgoing General Manager, Tristan Sender, for his leadership and the pivotal role he has played in establishing and building the business in Australia.
“Whilst I am moving on to a new opportunity, I am also sad to be leaving Repairify,” Tristan said.
“We’ve built a fantastic team and a unique product offering in Australia, and I’m incredibly proud of everything we’ve accomplished together.
“I’m confident Matthew will continue to lead the business to new heights, and I look forward to following the Repairify team’s ongoing success.”
Matthew is an active contributor to the industry and participates in technical working groups including the AAAA/ARCA ADAS Technical Working Group and AUSMASA (Australian Mining and Automotive Skills Alliance).

For more from Repairify, visit www.repairify.com.au