In the time-sensitive and highly competitive world of the Australian automotive aftermarket, the difference between a record month and a missed opportunity often comes down to a matter of minutes

For over a decade, those behind SQiBLE say it has been a consistent presence in the sector, working behind the scenes to help industry leaders navigate the complexities of parts supply via Warehouse Management, Delivery Optimisation, and ERP implementation.
Now, SQiBLE says a shift is occurring in the landscape that appears less like an incremental improvement and more like a total industrial revolution, driven by the emergence of its VPI (Virtual Parts Interpreter) Agent.
The traditional workflow, one that many warehouses still rely on, is a manual grind. When a quote request hits an inbox, a highly skilled parts interpreter must pause their work to decode unstructured human descriptions and manually cross-reference them with an ERP or EPC.
It is a process that typically consumes five to ten minutes per quote. While experts are tethered to keyboards performing repetitive tasks, competitors are circling, and revenue is often hitting a hard ceiling dictated by manual typing speeds.
SQiBLE says the VPI Agent changes that dynamic. Unlike generic AI that simply scans for keywords, this technology is powered by the proprietary BRAiN platform and is purpose-built to replicate the logic of a master interpreter.
It doesn’t just read a request; it interprets the specific vehicle, identifies the part type, and understands the exact position, distinguishing between a Left Hand Front or a Right Hand Rear, to automate the reply in seconds.
SQiBLE says the results reported by the industry have been transformational. Some businesses have slashed manual quoting labour by 75 percent, effectively reclaiming twenty working hours per week of processing time. For one major auto parts group, clearing a massive backlog of unprocessed quotes reportedly acted as a “Revenue Printing Press,” boosting annual turnover by $20 million.
“It has generated the greatest returns of any project I’ve ever been a part of,” SQiBLE Chief Technology Officer, Ty Osborne, said.
“It lowers the staff burden, lowers cost, and significantly increases processing volume.
“The goal was never to replace people but to empower them. By offloading the ‘easy’ 90 percent of bulk quotes to the VPI Agent, businesses are upskilling their interpreters into high-value sales roles, creating a compounding effect on revenue.”
The precision of the system is a key differentiator, says SQiBLE. It states that by achieving a near 90 percent accuracy rate, the VPI Agent frequently catches the human errors that naturally occur during high-volume manual entry.
It says that in some operations, the automation has become so seamless that the first human hand to touch an order is the one packing it at the shipping dock.
For an industry that has spent years in “manual gear,” SQiBLE says this technology offers a path toward a high-velocity future.
To demonstrate exactly how this AI interpretation engine can be integrated into existing ecosystems, whether using a legacy ERP or EPC. SQiBLE is hosting an exclusive webinar on the 19th of March.
The session will provide a firsthand look at how the VPI Agent is helping the automotive aftermarket turn quoting departments into autonomous engines of growth.

For more information, visit www.sqible.com.au