BATTERY HEALTH IS CRITICAL NO MATTER THE WEATHER
Hot Summer weather can actually be the start of many Winter battery problems
Batteries can be damaged by high temperatures in Summer when heat is generated under the bonnet and the car is still using lots of functions that can heavily drain the battery, like running air conditioning.
However, during Summer the warmth in the surrounding air can help the battery function well. It is then not until the cold weather strikes you realise you have a problem.
“Customers often get a false sense of security as an undercharged battery will still be able to start the car in warmer months,” CTEK Director of Sales and Marketing, Robert Briggs, said.
“When temperatures drop, the number of flat batteries increases with customers often inconvenienced and frustrated by their last service through no fault of the technician.
“The cold weather can also mean that vehicle alternators and starter motors are at risk of premature failure if the battery isn’t properly charged. This is often not understood by the motorist who is often irritated that the car suddenly won’t start.
“Every time the vehicle is started, 150 – 350A is drawn from the battery. If motorists are only making a small trip, particularly with the recent restrictions in Melbourne, the alternator won’t have the time to replace the draw on the battery.
“Over multiple short trips the charge within the battery will become lower and lower, placing it at risk of sulphation or even worse, failure.”
To avoid customer frustration, CTEK recommends adding a battery health check on top of a vehicle’s normal servicing.
Complemented by a battery charger, such as the CTEK PRO25S, workshops can test, charge and condition a vehicle’s battery during other vehicle work.
CTEK recommends that for each vehicle that enters the workshop, the battery should be tested with a professional battery tester, like the CTEK PRO Battery Tester, and a report printed.
If the battery voltage is below 12.6 volts, this is a critical voltage, and the workshop should ring the customer and recommend a battery service at an additional charge.
Step two is to charge the customer’s battery using a professional battery charger like the CTEK PRO25S. In some cases, the battery will need to be replaced meaning more revenue for workshops, and most importantly, customer satisfaction.
When the customer returns to the workshop, CTEK advises showing them the printed report from the professional battery tester both before and after the battery charge to prove the voltage has increased.
By doing this, workshops can increase their bottom line while delighting customers with a comprehensive service.
The CTEK PRO25S starts from AU $600 RRP, and is available to purchase from Repco stores nationwide.
For more information, visit www.ctek.com