BRIDGESTONE CLAIMS BACK-TO-BACK CANSTAR BLUE AWARDS
The tyre retailer has again claimed the ‘Most Satisfied Customers’ award
Leading consumer comparison website, Canstar Blue, has named Bridgestone as the winner of its annual ‘Most Satisfied Customers’ accolade in the Tyre Retailer category for the second consecutive year.
The Canstar Blue rankings sees Australian motorists who have purchased tyres in the past two years rate their experience, with more than 900 consumers taking part this year.
The result highlighted that Bridgestone is exceeding its promise of customer service with five-stars in five of the seven criteria – an improvement on last year’s result.
The national network of Bridgestone Select and Bridgestone Service Centres was the standout performer in the 2022 rankings, as the only retailer to be awarded a perfect five-stars in Overall Satisfaction, as well as in Customer Service, Quality of Tyres on Offer, Advice by Staff, and Range of Tyres on Offer.
“This is an outstanding result for our Bridgestone network, and highlights the confidence customers have in our service, experience and tyres,” Bridgestone Australia and New Zealand Managing Director, Heath Barclay, said.
“We’re honoured to have Canstar Blue award us with the title of Most Satisfied Customers for a second year, and we congratulate our stores throughout Australia on their contribution and success in this award. Without our valued and committed network of stores, we would not be able to deliver outstanding service.”
Canstar Blue editor, Dean Heckscher, said the result showcases Bridgestone’s position as trusted, local experts.
“Receiving five stars for overall satisfaction, quality of tyres and staff advice, Bridgestone is in pole position for those looking to take care of their ride,” Dean said.
“Pulling into a tyre retailer can seem daunting for some, with the inner workings of a car and the tread levels of a tyre sounding like a different language. By comparing tyre retailers, consumers can potentially find a retailer that helps them understand how to take better care of their vehicle and tyres, while also doing so at a competitive price.”
The Canstar award is the third accolade Bridgestone has won in the past 12 months, complementing its Reader’s Digest Quality Service Award, and its ninth straight awarding as ‘Australia’s Most Trusted Tyre Brand.’
For more information, visit www.bridgestone.com.au