BRIDGESTONE SELECT HENDRA CLAIMS TOP PRIZE

Inaugural Drive program recognises Bridgestone Select and Bridgestone Service Centres

Bridgestone has named its top performing stores throughout Australia for 2020, with Queensland’s Bridgestone Select Hendra, owned by Caleb Sos, claiming the title of ‘National Franchise of the Year’ in the inaugural year of the Drive program.
The Drive program was launched in January 2020 as the recognition program of Bridgestone Select and Bridgestone Service Centres, seeing the network benchmarked against customer satisfaction and business performance.
Drive is made up of four categories: Franchise of the Year for Bridgestone Select stores, Store of the Year for Bridgestone Service Centres, and Truck Store of the Year for the best performing store from Bridgestone’s commercial vehicle network, with a regional and overall national winner for each. A dedicated national New Store of the Year title was also awarded amongst 30 Bridgestone Select locations in their first three years of trading.
“Going above and beyond with customer service is what sets us apart from our competitors, and the Drive award tells our customers that we’re here and you can rely on us to serve you well, and reminds our team that all the work has been worthwhile,” Winner of National Franchise of the Year, Caleb Sos, said.
According to Bridgestone Australia and New Zealand Managing Director, Stephen Roche, 2020 was the ideal test of the Drive program’s criteria.
“The Drive program was designed to identify and celebrate the exceptional stores in our network, evaluated by the judges that matter most to our stores and Bridgestone – the customers who trust us with their vehicles,” Stephen said.
“In a year where trust and customer service were more critical than ever before, the entire network has demonstrated a commitment to serving the needs of their customers and we’re delighted to recognise our network’s best and name our top performing stores.”

Other winners included:
• Bridgestone Service Centre Wedgefield – National Store of the Year
• Bridgestone Service Centre Geraldton – National Truck Store of the Year
• Bridgestone Select Welshpool (Orrong Road) – New Store of the Year and WA Region Franchise of the Year
• Bridgestone Service Centre Murwillumbah – QLD Store of the Year
• Bridgestone Service Centre North Lakes – QLD Truck Store of the Year
• Bridgestone Select Coffs Harbour – NSW/ACT Franchise of the Year
• Bridgestone Service Centre Cessnock – NSW/ACT Store of the Year
• Bridgestone Service Centre Parkes – NSW/ACT Truck Store of the Year
• Bridgestone Select Mornington – VIC/TAS Franchise of the Year
• Bridgestone Service Centre Ballarat – VIC/TAS Store of the Year
• Bridgestone Service Centre Horsham – VIC/TAS Truck Store of the Year
• Bridgestone Select West Lakes – SA/NT Franchise of the Year
• Bridgestone Service Centre Winnellie – SA/NT Store of the Year
• Bridgestone Service Centre Clare – SA/NT Truck Store of the Year

For more from Bridgestone, visit www.bridgestone.com.au