Natrad Franchise store owners and operators gather together each year for their National Conference and Awards Dinner

Owners of Natrad Dalby, Robert and Karen Stewart, receiving the 2018 Natrad Franchise of the Year award from Gary Washington, Managing Director, Adrad Group of Companies and Roy Lapedota Natrad National Franchise Manager.

The 2018 event was recently held at the luxurious Cordis Hotel in the heart of vibrant Hong Kong, and attended by specialist Radiator and Air Conditioning workshop owners and operators from across Australia and New Zealand.
The highlight evening of the conference was the Awards Dinner, where the best workshops around the country were recognised.
Natrad Dalby was initially selected as State Winner for Queensland and then further crowned the National Winner for 2018. The award recognises success and excellence judged over a variety of criteria including shop and staff presentation, marketing, sales and service.
Robert and Karen Stewart said they were honoured to be this year’s national winner and to have their business acknowledged as the best Natrad workshop in Australia.
This year’s State Winners were Natrad Kalgoorlie (WA), Natrad Granville (NSW/ACT), Natrad Wingfield (SA) and Natrad Wodonga (VIC).
Natrad Dalby is located in the Darling Downs region of Queensland and has a history dating back to 1952. The Stewarts have owned and operated the business for the past 24 years and joined the Natrad Franchise group in 2014.
In addition to being a Natrad Radiators and Auto Air workshop, they are also a Natrad Heavy Duty Specialist (HDS) member. Natrad HDS workshops are equipped to handle very large industrial cooling repairs for heavy vehicle, construction, agriculture and mining applications.
“We were delighted when Natrad Dalby joined the Franchise back in 2014 and to have them crowned our National Franchise of the Year just four years later is an outstanding achievement,” National Franchise Manager, Roy Lapedota, said.
“Robert and Karen are passionate about providing high quality cooling solutions and they go above and beyond to deliver exceptional customer service.”
The Natrad group is Australia’s largest specialist network of radiator and auto air conditioning specialists and is proudly supported by Australia’s largest radiator manufacturer and supplier, Adrad.

Workshops interested in joining the Natrad Franchise should visit or call 03 9795 1255.