RECORD YEAR FOR ZF SERVICES AUSTRALIA
The company marked a record year of sales in Oceania last year
ZF Services Australia has shaken off the challenges of 2020, posting a record year of sales in Oceania.
“When reflecting on the past year as a whole, we performed much better than where we thought we would be during the eye of the storm in the second quarter,” ZF Services Australia Managing Director, Mark Lowe, said. “There were quite a few highlights from 2020, particularly our OE business remaining exceptionally strong and, as a whole, relatively unaffected by COVID-19.
“Of particular note, was our commercial vehicle business increasing as a result of more demand in transport requirements and services, and new opportunities in e-Bus in the second half of the year.
“Marine was incredibly buoyant, with OE sales of products remaining strong due to build projects continuing throughout COVID-19, plus the new requests to quote are at pleasingly high levels.
“In the passenger vehicle segment, the Sachs Max shock absorber range saw an increase in sales of over 48 percent and we launched an expanded TRW braking range into Oceania.”
It wasn’t just the product side of ZF Services Australia which saw growth opportunities, with the business adapting to offer more online content.
“Along with recording increased demand in field service, our technical service team also focused on going online, successfully delivering multiple online technical training sessions to staff and external service partners, to ensure service could be delivered when it was required,” Mark said.
“The formation of a dedicated COVID-19 team saw the business able to make fast decisions in response to changing conditions, to enable adaptability and meet customer needs, whilst ensuring staff wellbeing.
“I am incredibly proud of how the entire team, right across Oceania, pulled together last year. Their positivity and flexibility, and support for each other was immense and ensured we could continue to keep our customers front of mind.”
With success during one of the most challenging years in history, ZF Services Australia says it is well-situated to build on its current market position and take the business to the next level across Oceania in 2021 and beyond.
“Our current product range will continue, with plans to expand lines where possible in response to customer and market demands,” Mark said.
“OE-wise, e-Bus will be a key focus area, with various governments setting volume targets, and ZF Services Australia is well-equipped to support with leading-edge e-mobility products and a full service offering.
“In addition, with an expanded personnel presence in New Zealand, we have seen customer acceptance and increased opportunities, and we anticipate strong results coming from this region in 2021.”
For further information on ZF Services Australia, please visit www.zf.com/au