WORKSHOP SOFTWARE PREPARES FOR “BEST YEAR EVER”
The company says its growing team and defined focus can help build the business of your dreams
Point of sale provider Workshop Software is an Australian owned and developed product with 4,700-plus users in more than 33 countries.
Workshop Software says its ‘Software as a Service’ structure allows it to update and constantly improve the product via the internet where connection is the only requirement, allowing owners to run their business from a phone, tablet or laptop at home or on holiday.
It says the product saves time and money by allowing workshops to complete invoices and job cards, book and track mechanics’ time, manage stock, update job cards, and automate service reminders for customers.
“My father Ron was a Parts Manager and Interpreter, so the Australian automotive industry has always been a part of my life. We’ve been to and enjoyed a bunch of AAAA events,” Workshop Software Chief Executive Officer, James Mitchell, said.
“We’re currently working on more product improvements including a Business Intelligence and analysis tool, perfecting empathy in our communications, plus more detailed help guides as our customer base grows.
“We’ll give back to the industry with some charity initiatives; and my complementary book about systemising a workshop for more profit is always available. The end of this year and the start of next couldn’t look brighter!”
A recent planning session for the newly doubled team reportedly revealed that employees consider the family owned and run business a drawcard, rather than working for a large publicly traded corporation.
“We work with Mothers and Fathers who run their automotive industry business each day for turnover and often to handover as a future business, job and source of income to younger family members. It is essential that we give our subscribers Australian based, human support on the end of the phone to reflect that belief,” James said.
“From what we’ve seen, the COVID-19 challenge has led to a growing gap between those workshops that plan, think positively, reflect on their strategy and act to grow their business, compared to those that panic.
“Customers still want mobility so lots of stores have used downtime to improve their practices with their teams, capitalise on weak new car sales and use our communications centre to let customers know that they are open, trading safely and run servicing promotions via SMS or email”.
Workshop Software says its program integrates seamlessly with parts suppliers like Burson Auto Parts and Repco, as well as accounting software such as Xero, myob, Sage and QuickBooks. The mobile app allows logging of labour time against jobs, talk to text description to avoid typing notes and attaching images of the customer’s vehicle parts.
Pricing starts with the Bronze tier from $39.99 plus GST per month ($480 per annum) or $960 per annum for Gold with 10,000 Capricorn points for a limited time.
For info on how to start a free trial today, visit www.workshopsoftware.com or call 1300 729 658