Accuracy and efficiency are benchmarks of a successful workshop

As vehicles become more complex and customers more demanding, independent garages face mounting pressure to diagnose and fix problems quickly — without compromising on quality.
TecAlliance says this is where it comes in, as a leading expert in data management and process solutions for the independent automotive aftermarket.
It says with TecRMI Repair and Maintenance Information, technicians get direct access to comprehensive, OE-compliant repair, maintenance, and diagnostic data.
In addition, its all-new TecRMI Verified Repairs database delivers real-world, expert-validated repair and diagnostic cases based on actual workshop challenges, for increased first-time fix rates, repair data outside the OE scope, and increased customer satisfaction.
At the heart of the solution are verified repair cases from real workshops and a database of more than 250,000 fault codes linked to validated solutions.
An integrated analytics module even suggests likely fixes when no direct case is available, reducing downtime and unnecessary part replacements.
TecAlliance says that unlike traditional OE systems, the platform requires no costly Pass-Thru access, making it especially attractive for multi-brand workshops.
TecAlliance explains that its TecRMI solution has been developed on the strength of its excellent European vehicle coverage, with particular depth in premium brands such as Mercedes-Benz, Audi, and BMW.
It says this makes it especially valuable for the Australian market, where these European brands are widely represented and in high demand.
By combining OE-compliant data with globally standardised processes, TecAlliance says TecRMI ensures workshops can deliver consistent, high-quality service for some of the most prestigious vehicles on the road.
TecRMI is designed to support the entire workshop process — from vehicle identification and checking maintenance history, to carrying out repairs according to manufacturer specifications, all the way through to handover.
Tools such as the TecRMI Service Book allow maintenance work to be recorded digitally and transmitted seamlessly into manufacturer systems.
Meanwhile, the Direct Acceptance Tool enables faster vehicle intake, more precise estimates, and sustainable documentation — helping workshops reduce admin costs and improve service quality.
TecAlliance says that for workshops, the benefits are clear:
• Manufacturer-compliant repair, maintenance, and diagnostic data across all major brands.
• Streamlined digital workflows that cut paperwork and boost efficiency.
• Improved profitability and customer satisfaction through better service and fewer callbacks.
By combining verified data with smart diagnostics, TecAlliance says TecRMI transforms every repair into a confident, quality repair.

For more information, visit www.tec.al/VerifiedRepairs